What is the Role of an ERP Training Consultant?

What is the Role of an ERP Training Consultant?

Have you ever wondered about the work of an ERP consultant? Let’s say, as a business owner, you need to merge healthcare facilities, expand manufacturing plants, and comply with new financial regulations. Can you spot the common requirements in these situations? 

The requirement is for an experienced and exceptional ERP training consultant who can provide support with the planning (ERP training plan), development (of training materials), and delivery (training course classroom delivery) of ERP training programs.

Let’s recall that the global ERP software market, valued at $38.12 billion in 2020, is expected to reach $84.41 billion by 2027 at a CAGR of 12.7%.

ERP training consultants are an inevitable part of all businesses, holding the necessary information, technical skills, and expertise to accelerate a smooth transition to newer upgrades and systems. However, to unlock the complete circle and benefit from perfect business performance improvements, the article will enlighten you on the role of ERP training consultants. Have an informative read!

Key Takeaways:

  • What is ERP Consulting?
  • Who is an ERP Training Consultant?
  • Guide to Choose the Right ERP Consultant
  • Benefits of ERP Consultants
  • Mode of Action of Onboard for ERP Training and Consultation
  • Common Questions on ERP Consultant 

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What is ERP Consulting?

ERP consulting refers to supporting the organization in implementing enterprise software and contributing to enhancing the earned profit. ERP consulting is carried out by a single or group of ERP consultants. 

Who is the ERP Training Consultant?

ERP is an organizational software to manage regular business processes such as risk management, compliance, project management, accounting, procurement, and supply chain operations. The software plays a critical role by providing integrated platforms for management and improving overall productivity in the organization.

An ERP training consultant is a professional who supports businesses with the planning (ERP training plan), development (of training materials) and delivery (training course classroom delivery) of ERP training programs. The role of the ERP consultant includes putting in their technical, problem-solving, and analytical skills to offer solutions based on customer needs.

The consultant ERP helps select, implement, configure, and customize business process management software. Thus, the ERP system consultant ensures the planning of smooth and efficient working of ERP systems. 

What do experts say?

“Knowledge often emerges from the collaboration of people with very different ways of looking at their field”
-Ross Dawson

Guide to Choose the Right ERP Training Consultant

Here’s how to select the most appropriate Enterprise Resource Planning consultant or consultancy for your organization. 

Rule 1: Assessing Your Belongings 

The companies must evaluate their strengths and weaknesses. The chosen ERP consultant must have expertise in areas where your company lags. This evaluation helps identify areas where the company lacks expertise or resources and where external assistance is required. 

For example, if a manufacturing company realizes that its current ERP system is outdated and doesn’t efficiently manage inventory control, it may identify this as a weakness. In this case, the company would seek an ERP training consultant with specific expertise in inventory management systems to address this deficiency.  

Rule 2: Verify the Industrial Knowledge of the ERP Consultant 

The hiring organization must efficiently verify the industrial knowledge of ERP training consultants. It can be done by requesting a demonstrated impact on the handled projects in the specific industry of concern. Also, ERP consultants must be updated with recent developments and newer systems. They must offer insightful training materials rather than sticking to conventional measures. 

Taking feedback and considering reviews from the same field also helps. Furthermore, it’s beneficial to directly inquire about the specific requirements and challenges of your organization. While generalized responses may indicate a lack of specialized knowledge, focusing on specific details can reveal the training consultant’s expertise in addressing industry-specific needs. Such a consultant will be able to cater to the needs and clarify the doubts of your employees. 

Rule 3: Check Their BPI Indicators 

It involves the assessment of prior projects undertaken and crucial insights into their expertise and ability to enhance your organizational processes. The focus will be to evaluate the quality of work, associated figures, quantity of returns, efficiency, and productivity. Understand what type of Business Performance Improvement (BPI) is the focus of the ERP consultant you join hands with. Ensure that they resonate with your requirements. A capable ERP solution consultant should be able to align your ERP training program with the unique needs and challenges of your industry, employing proven methodologies to drive process improvements.

Roles of ERP Training Consultants 

Offering assistance in a wide number of aspects of the organization, hiring an independent ERP consultant holds multiple significant advantages. It includes: 

Perfect Guidance 

Assessing the exact requirements of the company, an ERP consultant suggests the right ERP system. They help with the ERP training plan development, curation of training materials, and delivery (training course classroom delivery) of ERP training programs.

Being Informed and Updated 

ERP training consultants are known for possessing information and, hence, are able to offer industry-specific solutions. They can leverage their experience to offer ideas from previous training. Companies can also benefit from ERP consultants’ knowledge and expertise in establishing clear benchmarks and metrics to track performance before and after implementing ERP solutions, enabling you to gauge the impact of their initiatives accurately.

Risk Management 

Implementing ERP management is associated with risks if not done properly. There are chances of over budgeting, not keeping with desired business performance improvement needs, overscheduling, and other issues. ERP training consultants are well aware of what actions to take and why to take them. Hence, they can train your team to mitigate the associated project risks. 

Saves Time and Money 

ERP training consultants have the potential to save time and money by enhancing the efficiency and productivity of the organization and offering solutions in multiple departments. They offer optimization solutions and streamline the learning process. 

Offers Seamless Transition 

A company full of employees will certainly exhibit varying reactions to incorporating the change. Familiarity with seamless change management is essential and, hence, is the characteristic of a good ERP training consultant. Their ERP implementation procedure and mode of action include a proper change management strategy. 

Mode of Action of Onboard for ERP Training and Consulting Services 

At Onboard, which is composed of top-notch ERP consultants of every type and offers solutions with more than 25 years of experience, the promises are certain to be delivered. Providing a variety of ERP training solutions, the choice by any organization can be made from the following options: 

Planning and Adopting ERP Change

The solution includes understanding and adopting the change. It works in three steps: 

  • The first step involves preparation for ERP change by analyzing employees’ perceptions, assessing the impact on different levels in the organization, and selecting the right approach for success. The result will be the development of a Change Management Strategy. 
  • The second step involves adopting the ERP change through engaging activities and involving the employees. The aim is to ensure effective adoption while meeting the team and employee-specific needs of the enterprise. 
  • It involves maintaining the ERP change by recognizing the room for improvement and implementing the same as per the requirement. 

ERP Project Team Training 

The project team training solutions offer companies with 17 core modules. The courses include key concepts, terminology, and system overview, including Oracle Cloud ERP, SAP S/4HANA, and Microsoft Dynamics. The courses offer hands-on experience to employees participating in ERP system implementation. 

ERP Training Plan 

It ensures the successful completion of user adoption. The ERP training plan offers full specifications on training strategy for your employees. You can expect to get information like assigned resources for development and delivery phases, training duration, content for each session, support materials, and other details. 

ERP Training Material Development 

At Onboard, we comprise eight distinct delivery methods. They are categorized into three traditional training materials and five digital e-learning formats. The formats provided to companies are specifically customized to their needs. It includes detailed information, answers almost all the questions, and imparts additional required information. 

ERP Training Delivery 

If opting for the training solution, you can choose to benefit from face-to-face or virtual sessions. The employees get to practice real-life exercises under supervision to ensure improvement. The Onboard uses proven techniques to ensure promising efficient usage of time. 

Post ERP Go-Live Support

It includes support after the project goes live. To polish the learnings, offer a resolution to queries, and seamlessly carry out the final endeavor, hypercare is made available via Onboard. It encompasses efficient telephonic support. Companies can also ‘pre-book’ the sessions or opt for ‘on-demand’ service. 

Get an ERP Consultation Now With Onboard

The essence of an ERP consultant to any firm is witnessed effectively in the article. We have also covered the important guidelines for choosing the right ERP consultant to ensure a seamless transition through the ERP system and productive adoption. 

When planning to cut the long process short, turn to Onboard for an established ERP consultation service. With more than 25 years of experience, having handled more than 750 ERP projects and comprising more than 20 different types of best ERP consultants, ours is a resourceful go-to solution!  

Common Questions on ERP Consultant 

Q1. How do you recognize a good ERP training consultant? 

A good ERP consultant has the following qualities: 

  • Recognizing and avoiding pitfalls 
  • Meeting the requirements and delivering the promises 
  • Advising truthfully about the limitations and accordingly offering suggestions 
  • Curates customized training materials and delivers training programs considering the needs of your employees 

Q2. How does an ERP consultant lower the organization’s expenditure?

ERP consultant pinpoints the area of irrelevant expenditures and offers solutions. They also optimize the process, reduce operational costs, improve ROI, and enhance efficiency. 

Q3. What are the skills of an ERP consultant?

The consultant ERP possesses analytical, management, IT, communication, and interpersonal skills. They also proficiently manage time, are good organizers, and can work with teams. 

Q4. What ERP system training consultations are provided by Onboard? 

Onboard offers consulting services about ERP systems like SAP S/4HANA, Dynamics 365, Epicor, NetSuite, Workday, Oracle Cloud ERP, and others. 

Sources:

Nicky Cortes
Nicky Cortes
Director of Training and Development

As Director of Training and Development, Nicky's role encompasses Trainer Management and the development of Onboard's strategic training solutions. After 25+ years as a trainer she has a wealth of information at her fingertips. She scopes complex requirements and devises training plans to roll-out ERP end user training. Nicky is able to analyse large organisations and user groups, presenting the information back to clients in a comprehensive and clear manner.

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