Top 5 Reasons Why Successful ERP Training is Essential for Your Employees

Top 5 Reasons Why Successful ERP Training is Essential for Your Employees

Did you know that a staggering 95% of organizations witness business process improvements after ERP implementation?

In the pursuit of maximizing returns, going by the recommendation to implement ERP often emerges as a logical choice. But what about change management and integration, which come up as the top challenges in the process?

This emphasizes the critical importance of ERP training, as it significantly increases the likelihood of achieving the intended goals of ERP implementation. Discover why successful ERP training is a must.  Ready to join the success wave? Read on to enlighten yourself. 

Key Takeaways:

  • Challenges Faced in ERP Implementation
  • 5 Reasons Why ERP Training is Essential for Employees
  • Why Choose Onboard for ERP Training of Employees?
  • Common Questions on ERP Training for Employees

Looking for Training Support with your ERP Project?

We’ve supported over 750 ERP projects across the globe.

Challenges Faced in ERP Implementation 

ERP is the need of the hour for businesses and industries. It contributes to different departments in the organization, such as manufacturing, project management, risk management, accounting, compliance, and others. 

ERP training for employees is an essential part of any company incorporating a new ERP system or upgrading an existing ERP system. The ERP training essentials owe to the guidance of the employees for proper usage. The overall ERP implementation requires the involvement of multiple parties, including vendors, investors, and employees. 

ERP implementation without proper information and guidance poses numerous challenges, such as: 

  • Reluctance to change owing to the requirement to change routine and mindset 
  • Issues with data quality during data migration 
  • Inability to carry out integration or faulty master data integration 
  • Inefficient project management 
  • Inability to manage ERP functions 
  • Improper cost and resource planning 
  • Excess implementation time 
  • Lack of support from management 

5 Reasons Why ERP Training is Essential for Employees

Owing to the different challenges faced in ERP implementation, ERP training for employees is an undeniable necessity. 

What do experts say?

“An ERP system cannot be installed without the capability of an organization to change.”
-Travis Anderegg

To help you get more familiar, here are the top 5 reasons: 

Cost Effectiveness

Self-learning from scratch is certainly possible. However, it comes with the downside of investing time in hunting for every aspect and then learning from mistakes. In the corporate world, time is money. Hence, an ERP employee training program offers cost-effectiveness. 

Insufficient ERP training for employees exacerbates challenges when they encounter difficulties operating the new system. This often leads to wasted time spent rectifying errors or learning the proper procedures, resulting in diminished efficiency and productivity in performing routine job tasks.

Offering a guided approach through either in-person learning or virtual live training sessions, the reason and procedure for taking certain actions are taught in ERP training for employees. While the training also requires cost, the overall profit in the long run is worth consideration. 

Increase in Efficiency 

Familiarity with using the new ERP system offers seamless usage and functionality. The training process educates the employees with the necessary skills and knowledge. The employees will be well aware of the workflows and processes specific to their needs, which would otherwise be performed in a more prolonged way. 

The proper integration and data sharing across the different departments removes time wastage. Quick access to content swiftens the decision-making process. Further, ERP training also helps to automate tasks accurately, where the direct outcome is lower errors and more time for productive and innovative tasks.  

Training employees in ERP systems is also required to manage customer relationships. It provides easy ways to track interactions, access customer data, and personalize usage. The efficiency is also witnessed during newer updates, features, and changes in processes. 

Change Management 

ERPs are complex systems that need to be introduced into organizations. The incorporation means changes in methods of daily functioning, learning new things, and investing time to understand. The introduction of new ERP systems may also alter the job roles and responsibilities, thus modifying every work procedure. Thus, ERP training becomes an immensely crucial part of the ERP implementation process. 

ERP training helps to understand the impact of change, evaluate the existing infrastructure, the specifications where guidance and insights are required, the current skill level of the employees, and present culture dynamics, including a focus on employee morale and a change acceptance mindset. The assessment is followed by developing an effective strategy to communicate with employees and management to help them embrace the change. 

The ERP training for employees includes specifically tailored programs for distinct departments and job roles in the organization. Offering them the exact information on every step helps ease the transition to newer actions and roles. The support after ERP implementation further ensures smooth workflow and instant access to solutions for issues and queries for resolution. 

Risk Management 

The incorporation of a new ERP or changing ERP system is mainly concerned with operational benefits. Yet, the lack of information on how to effectively use the same holds risks. What would be the benefit of incorporating ERP if it ends up with poor or insufficient results due to human error? A lack of user training during ERP implementation may result in 

  • Low user adoption of ERP systems 
  • Frustration and resistance to adoption
  • Poor work results
  • Poor work culture
  • Data inconsistencies and associated errors
  • Common security breaches due to human errors
  • Data leaks and unauthorized access 
  • Limited feature utilization 

ERP training provides comprehensive guidance in all aspects. With proper training, much of the hesitation to adopt new systems stemming from inadequate information or the risk of human errors can be significantly alleviated. The effective risk management skills of the ERP trainers avert the remaining. They promote adherence to the standardized process, offer instant queries to solutions, educate about the best practices concerning security issues, and develop skills and confidence to use ERP systems effectively. 

Retaining Current Employees

Creating a work culture that acknowledges and embraces employees’ training needs, fosters skill development, and provides support to alleviate workload benefits both employees and the organization. With successful ERP training, top-performing employees are more likely to be retained in the organization, saving the company significant costs associated with recruiting and onboarding new staff.

A common scenario witnessed in corporate culture is the layoff of employees owing to their lack of advanced skills. It comes along with the recruitment of new employees, which itself requires weeks or months of training. It is in addition to the time to familiarize them with the company’s processes, procedures, and work culture. 

The ERP training helps save all the mess by simply upskilling/ reskilling the existing employees. With a minimal expenditure on ERP training programs, companies can retain their loyal, dedicated, and hard-working employees. 

Why Choose Onboard for ERP Training of Employees?

The ERP training for employees must include all the ERP training essentials. It includes assessment of needs, introducing seamless change, offering customized training plans, offering traditional/digital learning modules, and much more. While the promise to deliver the ERP training essentials is easy to offer, delivering the quality is possible only by those experienced in the field. 

At Onboard, holding multifaceted expertise in different sectors through more than 25 years of service, the deliveries of every ERP training plan are not promised but demonstrated. Offering training in Dynamics 365, Oracle Cloud ERP, SAP ERP, and others, there are more than 20 full-time consultants. We are also proud servers of more than 250,000 end-users, which includes top-performing enterprises. In short, we have the potential to be your perfect ERP training partner. Get in touch to discuss!

Common Questions on ERP Training for Employees

Q1. Is it a wise decision to train employees who have been using ERP systems for years? 

Yes, the decision to opt for ERP training for employees need not depend on the period of time they have been using ERP systems. Rather, ERP training sessions depend on the current skill level and room for improvement. With the ERP training program, the employees get familiar with ERP training essentials, which boosts productivity and efficiency while familiarizing them with best practices. 

Q2. What are the five essential components of ERP? 

The five components of ERP are human resources or human capital management, business intelligence, accounting and financial management, customer relationship management, and supply chain management. 

Q3. What are the ERP training materials from Onboard? 

Onboard offers two types of ERP training materials: traditional training materials or handouts and e-learning formats. The traditional materials comprise quick cards for short processes, trainer packs, and comprehensive reference materials. The e-learning components include interactive modules, quick videos, conceptual and tutorial videos, and responsive online training methods. 

Q4. What is ERP vs CRM?

ERP is Enterprise Resource Planning, while CRM is Customer Relationship Management. ERP streamlines the business processes, awarding improvement in multiple aspects. CRM, on the other hand, is solely concerned with managing customer relationships. 

Q5. What is the average duration of ERP training? 

The ERP training duration generally takes around 12 to 18 months. 

Sources:

Nicky Cortes
Nicky Cortes
Director of Training and Development

As Director of Training and Development, Nicky's role encompasses Trainer Management and the development of Onboard's strategic training solutions. After 25+ years as a trainer she has a wealth of information at her fingertips. She scopes complex requirements and devises training plans to roll-out ERP end user training. Nicky is able to analyse large organisations and user groups, presenting the information back to clients in a comprehensive and clear manner.

Related Posts

Download FREE eBook Now

Your step by step guide to a successful ERP implementation, ensuring confident and competent users.

    Image link