Top 10 Tips to Keep Remote ERP Training Sessions Engaging

Top 10 Tips to Keep Remote ERP Training Sessions Engaging

With remote learning and training becoming a convenient part of life, why not extend this ease to ERP (Enterprise Resource Planning) training as well? Saving time and cost, accelerating the pace of training, and increasing productivity, remote ERP training sessions offer a win-win situation for both employees and employers. 

However, the key to skyrocketing the learning curve and the effectiveness of these sessions lies in the hands of ERP trainers. Crafting engaging and immersive learning experiences demands strategic effort and innovation. To empower trainers, here are the top 10 tips aimed at elevating the remote ERP training experience. 

Key Takeaways:

  • 10 Pro Tips for Engaging ERP Training Sessions
  • Get Interactive & Customized ERP Training Sessions with Onboard 
  • Common Questions About ERP Training Tips

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10 Pro Tips for Engaging ERP Training Sessions 

When opting for ERP system implementation, get all your team members on the same page with remote ERP training. Learn ten tips for interactive and dynamic remote ERP training sessions that can streamline the process.

1. Be Ready with Prerequisites 

The remotely conducted ERP training sessions mainly need to fulfill promises without the occurrence of two issues: uninterrupted communication and unhindered running of software. Preparing beforehand for the ERP training online is recommended. Ensuring proper planning and setup is a must. It includes setting up an unhindered internet connection as interruptions during learning break the flow and lead to frustration. 

Further, the proper functionality of both training tool and ERP systems must be accurately checked. It will ensure a smooth exhibition of ERP workflow procedures. In addition to setting up the technical infrastructure and training environment, it’s essential to ensure the timely distribution of training materials, including guides, tutorials, and manuals. One of the important ERP training tips here is keeping backup plans ready in case of malfunction. 

Success Stories

Our strategic ERP training program for the global jewelry manufacturing and retail brand– Pandora enabled the project to go live on schedule. Check details here!

2. Take Time to Interact 

With the introduction of ERP systems in organizations, changes are often not accepted by each individual. The fear of the unknown is among the reasons for reluctance. It’s the joint responsibility of leaders and ERP trainers to put doubts to rest. The best time to set such a tone and pace is during the introduction of the ERP training session. 

One of the tried and tested ERP training tips is to begin with a brief introduction to ensure proper engagement of the participants. Subsequently, move forward with the introduction and basics of online tools and business processes. 

Don’t just tell employees that organizational changes are coming — explain why. Talk about how they will assist and streamline the daily functionalities of learners and what they should expect during ERP implementation

3. Keep it Short and Simple

The average attention span of the human mind is 8.25 seconds. The long hours sessions not only compromise the energy levels and productivity but also consume time from the daily working hours of existing employees. Learning in such a scenario does not offer fruitful results owing to lower retention. 

An effective tip to ensure higher retention and keep the energy levels of employees high is to break down the sessions into small periods. Further, the sessions must be balanced with breaks in between for quirky activities or refreshments. The ideally recommended time for each session is 60 to 90 minutes. 

4. Incorporate Interaction and Engagement 

The ERP training online can include engaging sessions that introduce thought-provoking questions. It can be accompanied by intriguing and mind-awakening questions. The trainers must also offer enough time to think and answer. Further, the placement of questions must be logical and match the flow of the session. 

The prime benefit of incorporating these ERP training tips is encouragement to make mistakes and put across doubts. If done during learning sessions, these can be rectified in a timely manner rather than if performed during actual work. Further, the interaction and engagement not only add to the fun but also remove the reluctance. It smoothens the transition to a new ERP solution and helps retain complex and multiple sessions intact in mind. 

5. Encourage Hands-on Experience 

Encouraging the employees to gain practical and hands-on experience is the prime need. As the employees will be using the ERP software on a daily basis to carry out their routine jobs, they must not only learn but also practice. Additionally, hands-on practice allows role-based training that further benefits the organization.

An ideal process-based training must incorporate proper practice exercises. One of the best ERP training tips to consider here is to provide the learners with real-world examples. 

6. Remaining Connected 

The gap between live training sessions during an employee’s self-learning must be accompanied by connectivity with the trainer. The connection via any platform like Zoom, chat or any preferred tool is appreciable. Additionally, the resolution to queries must be spontaneous and satisfactory to the employees. 

7. Encourage Feedback 

Asking questions is paramount for effective learning. ERP trainers should maintain openness to feedback, providing timely and personalized responses to enhance learning outcomes and guidance effectiveness. 

One of the tested ERP training tips includes assessing the individual strengths and weaknesses of learners and customizing solutions accordingly. It enhances learning, improves retention and assists in delivering the perfect training experience. 

8. Additional Access 

The period between the ERP training/implementation and the go-live is long. A low retention curve is common. Offering employees access to trainers or delegates is one of the great ERP training tips to follow. 

The EPR trainers must be easily accessible through pre-determined mediums to offer assistance. Offering troubleshooting and support during this period can greatly enhance learning retention and aid in gradually adapting to the desired requirements.

9. Provide Recordings 

Offering recorded sessions is an amazing solution to enhance information retention. With access to reference materials, employees will have better confidence. They will be able to turn back to somewhere or something as and when required. 

It will serve as a reminder or revision setup while recalling the learnings or performing specifically suggested tasks. It will also help users easily re-understand and follow the steps as stated during ERP training online.

10. Post Go-live Support

As stated previously, the time difference between training and go-live is considerably large. Hence, the requirement of support and assistance once the ERP project goes live is obvious. The ERP trainers must provide hypercare, resolving every concern that comes forth. 

Get Interactive & Customized ERP Training Sessions with Onboard 

In the face of employee hesitation, skill gaps, and unfamiliarity with cutting-edge resources, valuable software, tools, and technologies risk being underutilized. To optimize investment usage and ensure proficiency, remote ERP training onlineis a worthy solution. 

Onboard offers customized solutions, remote training sessions and much more to assist with the varying demands of an organization during ERP implementation. Having experienced staff and exposure to numerous industries, we have successfully delivered more than 750 projects, including Microsoft Dynamics, SAP ERP, Oracle ERP and others.  

Get in touch because your ERP training sessions with Onboard are going to be more fruitful than ever. 

Common Questions About ERP Training Tips 

Q1. What are the essential topics for ERP training? 

The essential topics include requirements to incorporate or upgrade the ERP software, benefits of the same, best practices, strategies to ease the usage and management, associated risks and other important aspects. 

Q2. Who are the end-users in ERP training? 

The ERP training is imparted to employees who will be using ERP tools or software in their routine tasks to perform their job roles, daily business operations and responsibilities effectively. 

Q3. How to plan end-user training? 

Formulating a training plan requires understanding the required type of training and required skills of the employees, planning the right time, appointing super users, and eventually keeping the right margin for smooth completion of the process. 

Q4. What are the challenges with ERP system training? 

There are certain challenges with new ERP system training. These include data quality control, data management, inadequate guidance, and lack of efficient planning, in addition to other challenges like the ERP training budget. 

Q5. What is the difference between remote and virtual ERP training programs? 

The remote ERP system training program involves learning under the instructor’s guidance and has scheduled sessions. The virtual training programs are self-paced. 

Sources:

Nicky Cortes
Nicky Cortes
Director of Training and Development

As Director of Training and Development, Nicky's role encompasses Trainer Management and the development of Onboard's strategic training solutions. After 25+ years as a trainer she has a wealth of information at her fingertips. She scopes complex requirements and devises training plans to roll-out ERP end user training. Nicky is able to analyse large organisations and user groups, presenting the information back to clients in a comprehensive and clear manner.

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