Dynamics 365 Training

We scope, develop and deliver the world’s most comprehensive and effective customized Dynamics 365 user training programs, making Onboard the obvious choice for your project.

Trusted by over 750 global organization's
Solution Overview

Change is experienced by people, not systems.

Onboard is the world’s leading personalized end-user ERP training partner for Microsoft Dynamics 365 implementation and upgrade projects.

We not only understand the way the system works but also how to best train your staff. By using a mixture of tools and methods, Onboard’s training consultants have the ideal expertise to help ensure your workforce adopt the new software and any changing business processes.

Our training consultants are experienced in developing customized, client-branded, collaborative learning solutions for all Microsoft Dynamics 365 applications including Finance and Operations, Commerce, Supply Chain, Sales, Service, Marketing and HR, as well as Microsoft Power platform.

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Training Phase Planning

Developing a customized ERP training plan and strategy.

Classroom/Virtual Training Delivery

Delivery ERP end-user training sessions in various formats.

Training Material Development

Developing various customized end-user training materials and courses.

Project Team Training

A series of generic key user ERP training courses.

Tailored D365 User Training Solutions.

We partner with clients to develop customized Dynamics 365 ERP training solutions for their end-users. Since 1998, we’ve supported hundreds of private and public sector organizations across North America.

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Alternative options

How does our D365 training compare?

Our offering is the leading option for your ERP training phase. Here we compare it against hiring a freelance training consultant to design, develop and deliver your end-user training phase.

Freelance Trainer
Customized Training Materials

Will your end-user materials be business specific?

Process Content

Will the training include business process content?

Flexible Offering

Can you off board the consultant(s) at short notice?

Scale Up

Can you scale up if our ERP project timelines change?

Vast Experience

Have you completed over 750 ERP training projects?


Tailored D365 User Training Solutions

We partner with clients to develop customized Microsoft Dynamics 365 training courses for end-users. Since 1998, we’ve developed tailored courses for hundreds of private and public sector organizations across North America.

See what Our Clients say about Onboard

Here's How We Work

Every client we support has a unique set of end user training requirements. This tried and tested process enables us to support you at every stage of the process.

Produced to provide initial estimates once user numbers have been shared.

RapidScope® – Detailed training roadmap produced including deliverables catalogue.

Client makes selection on which materials to outsource.

Onboard staff are assigned to the project; Lead Trainers, Training Consultants and Client Engagement Manager.

Onboard Training Consultants conduct knowledge transfer sessions with workstream and system experts.

Client specific training deliverables are produced and translated for local end-user groups.

We can either deliver classroom sessions or up-skill in-house staff via Trainer Readiness sessions.

Floor-walking and hypercare assistance can be provided during go-live and beyond.

The Perfect Solution

The perfect personalized, flexible, and cost-effective end-user Microsoft Dynamics 365 ERP training solutions

Whenever an organization modifies and adapts to an ERP system like Microsoft Dynamics 365, the operations dynamics and framework dynamics of the entire organization observe a significant change in dynamics of the staff working together.

But, the question lies: Do your end-users understand how to make the most of this advanced technology? Does this integration of Microsoft Dynamics 365 services give your organization a good return on investment?

Onboard is here to take the troubles away and get you the most of your resources. Over the years, Onboard has been at the apex of providing Microsoft Dynamics 365 training services. We have been known for specializing in training end users for Dynamics 365 implementations and upgrades. Additionally, we also offer business-as-usual (BAU) refresher courses and training services.

We bring a complete deal for every organization, from understanding the system’s workflow to understanding how to train your staff for the best. With a group of experienced and highly skilled training specialists, Onboard ensures that your staff members smoothly utilize several tools and techniques to adopt the newly created software and other innovative business processes. 

Our training experts are skilled in generating personalized, client-branded, and interactive learning solutions for businesses using the various Microsoft Dynamics 365 modules, including finance and business operations, apps from, finances, acquisition, customer services, marketing, talents, sales and even more.

Incorporating all the tailored business procedures and workflows for every distinct job role in the group while complementing the way they work, we design Microsoft Dynamics 365 training programs for all Dynamics 365 users. With Onboard’s specialized understanding and expertise in offering user-focused training, you can ensure that your organization can benefit completely from the system’s functions. As your organization advances on the ladder of innovations, the users interact with the Microsoft Dynamics 365 systems and take on new procedures confidently.

Through the course of the project’s lifespan, we offer a choice of Microsoft Dynamics 365 training services that can help with end-user training, enabling the project group to focus on the project’s core during critical points and create long term relationships. We understand that every project is a different journey with different hurdles. Therefore, we focus on providing your organization with customized methods of training to achieve the best in every project.

Understanding an organization’s needs is the first step for implementing Microsoft Dynamics 365. Starting with elaborate supervised training services from experienced specialists to help your employees enhance their skill sets, Onboard brings a complete package for you. 

Enrich Organizations from Within.

Since managing the end-user training scheme internally is often considered the most economical approach for training staff members, many companies intend to do so. However, if it’s not carefully considered, this may pose a very risky and expensive solution.

Implementing internal advanced users in conjunction with a specialized Microsoft Dynamics 365 training consultant service like Onboard results in a highly beneficial ending. Onboard enables companies to develop internal training skills by establishing designated internal high-level users with the necessary learning path implementation skills, tools, and role-based process knowledge to enable effective training execution.

Highly skilled users or subject-matter professionals generally exhibit technical understanding but often need to gain the training experience essential for helping customers or other users adopt fresh processes. In addition, they might have little time on their hands to create customized learning elements that accompany every role-based training.

In this case, our training service experts may apply their specialized knowledge to train your customers as expert users for both present and potential system setup and revisions.

What Do We Offer Your Organization?

Onboard has put together a collection of indispensable user training materials for Microsoft Dynamics 365 for Finance and Operations (D365FO). These training sessions are intended for those who are working on adopting Microsoft Dynamics 365FO for finance and operations apps would like to learn more about the system personally.

This course gives the developer a general understanding and overview of fundamentals and features of D365FO, including its framework basics, getting around, and key components. This course is suitable for individuals who are in the very beginning stages of their implementation career, because it works via examples.

Activities and tutorials utilizing the client’s Microsoft Dynamics 365FO version are part of the sessions. These exercises have the goal of encouraging conversation about potential ways to implement and potential answers to the particular organization’s implementation needs. Depending on the audience, modules could either be modified or dropped.

The training and certification course includes plenty of modules, including modules on basics of the D365FO interface, its many features, configuration, sales and service, marketing, discrete and process manufacturing, and many more.

Why Choose Us?

We understand Dynamics 365 ERP training is competitive. But here's why to choose Onboard.

We offer a variety of flexible and competitive ERP training and change solutions.

ERP training consultant supporting delegates
ERP training delegates using eLearning

Designed for you

A tailored D365 training program developed using your specific build, incorporating your business processes.

Vastly experienced

Our team has worked on over 750 ERP training projects across various different systems and industries.

Flexible solutions

Total flexibility to pick which training modules are developed in-house and which to outsource to Onboard.

Quick off boarding

We offer an unrivalled short notice boarding policy, with our team ready to reengage when suits you best.

Project team time

Partnering with us will allow your project team more time to focus its attention on the D365 system build.

Prepared workforce

We’re here to help deliver a confident workforce, enabling the business to maximize the return on its system investment.

Frequently Asked Questions

Here some questions we’re frequently asked about Microsoft Dynamics 365 end user training.

Unfortunately not. We design, develop and deliver tailored Dynamics 365 training programs to organizations implementing or upgrading Dynamics 365. This therefore tends to cover end users quantities of hundreds to tens of thousands.

We don’t have a generic list of courses, as all of the courses and their associated delegate materials are tailored to each clients unique system build, utilizing their branding and incorporating their business processes.

Whilst this is not our primary offering, in some instances we can still support organizations who require post go-live, business-as-usual training support, so we would still encourage you to reach out so that we can further discuss the training requirement.

Yes – we create customized training materials developed utilizing the clients unique system build, incorporating their branding and any business process information.

Yes – we do. We’ve supported ERP training rollouts right across the world, including all over North America, Africa, Europe, Asia and Australia.

Once the tailored training materials and courses have been developed, we can indeed support with the delivery phase. We also provide the cost-effective option of up-skilling your in-house team to deliver the training themselves, via our Trainer Readiness Program.

Yes – we can. Over the years we’ve supported lots of these across various sectors, so it’s more than likely we’ve already supported a client rolling out your ISV. The same process applies, so we can incorporate the ISV within the end-user training requirement.

The demand for Microsoft Dynamics 365 specialists will keep rising as more businesses transform their company’s operations processes using the Dynamics 365 cloud, opening up vast potential for managers, developers, and consultants worldwide. It has many features and effective functions for product creation and trustworthy quality control.

When comparing Microsoft Dynamics 365 CRM VS ERP, a CRM merely makes it possible to establish solid relationships with your clients. However, ERP is utilized to completely automate and effortlessly oversee every aspect of your business functions while getting rid of onerous paper-based duties.

It integrates all of the CRM and ERP applications you use, considerably streamlining and simplifying the sales cycle. Employees are given the resources they need to enhance client interactions and the whole customer engagement experience, enhance output, and boost sales. You may save on software expenditures while staying current with its user subscription plan and flexible licensing. It is a readily available comprehensive management tool that doesn’t need external servers or additional security software.

A Microsoft Dynamics 365 expert must be well-versed in a few different programming languages in addition to the platform itself. There may be times when you have to add fluid behavior to a certain entity structure based on your company’s needs. The X++ programming language has been updated in Microsoft Dynamics 365 for Finance and Operations, Enterprise version, to improve compatibility with additional controlled languages like C#.

A number of different positions within the workforce could benefit from understanding this how to use Dynamics 365:

Finance staff
Software developers
Technical support specialists
Implementation project team members
Consumer-facing retail staff
Manufacturing / engineering staff
It Support staff
Light-touch / casual system users
Project managers / directors
Pleased ERP training delegate

We're Ready to Support your D365 Project!

Our experienced team are ready to support your digital transformation. Let’s add your name to our growing list over 750 global clients!

Dr Martens
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