Tailored Dynamics 365 End User Training Programs

We scope, develop and deliver the world’s most comprehensive and effective customized D365 user training programs, making Onboard the obvious choice for your Dynamics 365 implementation / upgrade project.

Solutions include planning and adopting ERP change, pre-implementation project team training, developing tailored ERP training plans and user materials, plus support with delivery and post go-live.

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    Trusted by over 750 global organization's
    Solution Overview

    Change is experienced by people, not systems.

    Onboard is the world’s leading end-user training partner for Microsoft Dynamics 365 ERP implementation and upgrade projects.

    We not only understand the way the system works but also how to best train your staff. By using a mixture of tools and methods, Onboard’s training consultants have the relevant expertise to help ensure your workforce adopt the new software and any changing business processes.

    Our training consultants are experienced in developing customized, client-branded, collaborative learning solutions for all D365 applications including Finance and Operations, Commerce, Supply Chain, Sales, Service, Marketing and HR, as well as Power Platform.

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    Training Phase Planning

    Developing a customized ERP training plan and strategy.

    Classroom/Virtual Training Delivery

    Delivery ERP end-user training sessions in various formats.

    Training Material Development

    Developing various customized end-user training materials.

    Project Team Training

    A series of generic key user ERP training courses.

    Tailored D365 User Training Solutions.

    We partner with clients to develop customized Microsoft Dynamics 365 ERP training solutions for their end-users. Since 1998, we’ve supported hundreds of private and public sector organizations across North America.

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    Alternative options

    How does our Microsoft Dynamics training compare?

    Our offering is the leading option for your ERP training phase. Here we compare it against hiring a freelance training consultant to design, develop and deliver your end-user training phase.

    Freelance Trainer
    Customized Training Materials

    Will your end-user materials be business specific?

    Process Content

    Will the training include business process content?

    Flexible Offering

    Can you offboard the consultant(s) at short notice?

    Scale Up

    Can you scale up if our ERP project timelines change?

    Vast Experience

    Have you completed over 750 ERP training projects?


    We're the world's most experienced Dynamics 365 ERP training and change management consultancy.

    Why Choose Us?

    We understand Dynamics 365 ERP training is competitive. But here's why to choose Onboard.

    We offer a variety of flexible and competitive ERP training and change solutions.

    ERP training consultant supporting delegates
    ERP training delegates using eLearning

    Designed for you

    A customized D365 training program developed using your specific build, incorporating your business processes.

    Vastly experienced

    Our team has worked on over 750 ERP training projects across various different systems and industries.

    Flexible solutions

    Total flexibility to pick which training modules are developed in-house and which to outsource to Onboard.

    Quick offboarding

    We offer an unrivalled offboarding policy, with our team ready to reengage when suits you best.

    Project team time

    Partnering with us will allow your project team more time to focus its attention on the D365 system build.

    Prepared workforce

    We’re here to help deliver a confident workforce, enabling the business to maximize the return on its system investment.

    Pleased ERP training delegate

    We're Ready to Support your D365 Project!

    Our experienced team are ready to support your digital transformation. Let’s add your name to our growing list over 750 global clients!

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    Contact us Today

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      Frequently Asked Questions

      Here some questions we’re frequently asked about Microsoft Dynamics 365 end user training.

      Unfortunately not. We design, develop and deliver tailored Dynamics 365 training programs to organizations implementing or upgrading Dynamics 365. This therefore tends to cover end users quantities of hundreds to tens of thousands.

      We don’t have a generic list of courses, as all of the courses and their associated delegate materials are tailored to each clients unique system build, utilizing their branding and incorporating their business processes.

      Whilst this is not our primary offering, in some instances we can still support organizations who require post go-live, business-as-usual training support, so we would still encourage you to reach out so that we can further discuss the training requirement.

      Yes – we create customized training materials developed utilizing the clients unique system build, incorporating their branding and any business process information.

      Yes – we do. We’ve supported ERP training rollouts right across the world, including all over North America, Africa, Europe, Asia and Australia.

      Once the tailored training materials and courses have been developed, we can indeed support with the delivery phase. We also provide the cost-effective option of up-skilling your in-house team to deliver the training themselves, via our Trainer Readiness Program.

      Yes – we can. Over the years we’ve supported lots of these across various sectors, so it’s more than likely we’ve already supported a client rolling out your ISV. The same process applies, so we can incorporate the ISV within the end-user training requirement.

      The demand for Microsoft Dynamics 365 specialists will keep rising as more businesses transform their company’s operations processes using the Dynamics 365 cloud, opening up vast potential for managers, developers, and consultants worldwide. It has many features and effective functions for product creation and trustworthy quality control.

      When comparing Microsoft Dynamics 365 CRM VS ERP, a CRM merely makes it possible to establish solid relationships with your clients. However, ERP is utilized to completely automate and effortlessly oversee every aspect of your business functions while getting rid of onerous paper-based duties.

      It integrates all of the CRM and ERP applications you use, considerably streamlining and simplifying the sales cycle. Employees are given the resources they need to enhance client interactions and the whole customer engagement experience, enhance output, and boost sales. You may save on software expenditures while staying current with its user subscription plan and flexible licensing. It is a readily available comprehensive management tool that doesn’t need external servers or additional security software.

      A Microsoft Dynamics 365 expert must be well-versed in a few different programming languages in addition to the platform itself. There may be times when you have to add fluid behavior to a certain entity structure based on your company’s needs. The X++ programming language has been updated in Microsoft Dynamics 365 for Finance and Operations, Enterprise version, to improve compatibility with additional controlled languages like C#.

      A number of different positions within the workforce could benefit from understanding this how to use Dynamics 365:

      Finance staff
      Software developers
      Technical support specialists
      Implementation project team members
      Consumer-facing retail staff
      Manufacturing / engineering staff
      It Support staff
      Light-touch / casual system users
      Project managers / directors