Epicor ERP Training

We scope, develop and deliver the world’s most comprehensive and effective customized Epicor ERP user training programs, making Onboard the obvious choice for your project.

Trusted by over 750 global organization's
Solution Overview

Change is experienced by people, not systems.

Onboard is the world’s leading personalized end-user ERP training partner for Epicor ERP implementation and upgrade projects.

We not only understand the way the system works but also how to best train your staff. By using a mixture of tools and methods, Onboard’s training consultants have the ideal expertise to help ensure your workforce adopt the new software and any changing business processes.

Our training consultants are experienced in developing customized, client-branded, collaborative learning solutions for all Epicor ERP applications including Finance and Operations, Commerce, Supply Chain, Sales, Service, Marketing and HR, as well as Microsoft Power platform.

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Training Phase Planning

Developing a customized ERP training plan and strategy.

Classroom/Virtual Training Delivery

Delivering ERP end-user training sessions in various formats.

Training Material Development

Developing various customized end-user training materials and courses.

Project Team Training

A series of generic key user ERP training courses.

Tailored Epicor User Training Solutions.

We partner with clients to develop customized Epicor ERP training solutions for their end-users. Since 1998, we’ve supported hundreds of private and public sector organizations across North America.

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Alternative options

How does our Epicor ERP training compare?

Our offering is the leading option for your Epicor ERP training phase. Here we compare it against hiring a freelance training consultant to design, develop and deliver your end-user training phase.

Freelance Trainer
Customized Training Materials

Will your end-user materials be business specific?

Process Content

Will the training include business process content?

Flexible Offering

Can you off board the consultant(s) at short notice?

Scale Up

Can you scale up if our ERP project timelines change?

Vast Experience

Have you completed over 750 ERP training projects?


Tailored Epicor User Training Solutions

We partner with clients to develop customized Epicor ERP training courses for end-users. Since 1998, we’ve developed tailored courses for hundreds of private and public sector organizations across North America.

See what Our Clients say about Onboard

Here's How We Work

Every client we support has a unique set of end user training requirements. This tried and tested process enables us to support you at every stage of the process.

Produced to provide initial estimates once user numbers have been shared.

RapidScope® – Detailed training roadmap produced including deliverables catalogue.

Client makes selection on which materials to outsource.

Onboard staff are assigned to the project; Lead Trainers, Training Consultants and Client Engagement Manager.

Onboard Training Consultants conduct knowledge transfer sessions with workstream and system experts.

Client specific training deliverables are produced and translated for local end-user groups.

We can either deliver classroom sessions or up-skill in-house staff via Trainer Readiness sessions.

Floor-walking and hypercare assistance can be provided during go-live and beyond.

The Perfect Solution

The perfect personalized, flexible, and cost-effective end-user Epicor ERP training solutions

Epicor ERP is a comprehensive on-premise and cloud-based enterprise resource planning (ERP) solution that provides manufacturers with robust features for job estimation, supply chain management, inventory management, pre-production components planning, and manufacturing execution (MES) to support them in making cost-effective manufacturing operations.

Epicor ERP is developed for distribution and manufacturing, especially in the high-tech, fabricated metals, rubber and plastic items, electronic devices, and machinery-related sectors.

To truly maximize the return your investment, you’ll need Onboard’s Epicor training experts. They have the necessary experience to guarantee that your staff adopts the latest software and any modified business procedures via using a wide range of methods and tools.

Getting introduced to a new technology, along with performing other tasks within your organization, can be challenging for users. Onboard is the leading training solution consultancy equipped with a team of full-time, experienced professionals who can provide your employees with the expert guidance to streamline the use of Epicor ERP application.

Getting introduced to a new technology, along with performing other tasks within your organization, can be challenging for users. Onboard is the leading training solution consultancy equipped with a team of full-time, experienced professionals who can provide your employees with the expert guidance to streamline the use of Epicor ERP application.

Better ROI

Your employees must be efficient at implementing the software to its optimum potential if you wish to enhance and maximize the return on investment. Epicor ERP training helps make sure your employees can use every function and attribute of the system. Consequently, your company’s training process empowers them with the capabilities needed to extract the optimal value from the software.


Software requirements for businesses are ever-changing. In addition to covering the fundamentals, Onboard’s Epicor ERP training options are acclimated to the latest enhancements and features easily. This adaptability is vital in an enterprise setting that is constantly evolving.

Better Customization for Better User Adoption

With Epicor ERP, you may fully customize the software to meet your unique business requirements. Through proper training and an embedded education approach, we ensure that our trainees understand every minute detail. They gain the ability to modify the software to fit your particular needs and workflows, resulting in a solution that is specifically designed for your company.

Accurate and Consistent Data

Epicor ERP training is concentrated on data entry, administration, and reporting. With comprehensive training, your new employees learning Epicor become more capable of ensuring data is precise and consistent.

Enhance Productivity

An ERP system’s main objective is to increase productivity by integrating and giving real-time data and automating procedures. But that can only be accomplished if users receive adequate training. By giving your staff the skills they need to use the program effectively, Onboard’s training programs help to cut down on human errors and time-consuming duties.

A Wide Range of Epicor ERP Training Deliverables

Onboard offers various training courses and learning methods for your organization.

RapidScope: The end-user training stage has been defined using a RapidScope® exercise, which generates an organized timeline with resources allocated for both the development and delivery stages.

Quick Cards: These are designed as double-sided A4 cards that include the key components of a procedure and are easily accessible to users. They are helpful for everyday use and fundamental procedures. They have eye-catching graphics and are simple to understand without being overly complicated.

Reference Guides: Reference guides are thorough user guides or manuals that include detailed business procedures to make sure standard procedures are understood and adhered to.

Trainer Pack: A trainer pack is set up to ensure uniformity of delivery, particularly when numerous trainers have been allocated to a single project.

Digital Self-Learn: It is an eLearning module designed for self-teaching that is divided into discrete modules. For one to get acquainted and skilled with the relevant topics and content, the learner is required to finish the self-paced classes.

Interactive e-learning: These modules are designed to include learners in inputs and interaction with the material. Exercises, tests, and simulated systems are used to do this.

Skill the Trainer: The needs vary based on a specific stage. Suppose you would want to use your own resources for the implementation stage of a system implementation or update. In that case, we can provide an appropriate solution that combines internal training resources from within your company or organization with our highly qualified training experts.

Classroom Delivery: In a controlled setting, participants can learn and apply their skills in a classroom setting, which a skilled Onboard training consultant facilitates through “hands-on” learning style training sessions.

Online Delivery: By providing a controlled, dynamic, and interactive online platform for audience engagement workshops and videos, this remote training method expands the scope without the need for more training consultants.

Go-live Support: Onboard training experts can be used as “floor walkers” if necessary. They will be available to respond to questions, update understanding of procedures, and offer assistance with a “triage” solution to reduce the volume of user-triggered concerns handled by the company’s internal help desk during the go-live time.

Presentation Delivery: An inexpensive method of training large audiences is to use polished and captivating presentations along with a system demonstration. Whenever there is a small amount to learn and “hands-on” training session is not required, this works best.

Why Choose Us?

We understand Epicor ERP training is competitive. But here's why to choose Onboard.

We offer a variety of flexible and competitive ERP training and change solutions.

ERP training consultant supporting delegates
ERP training delegates using eLearning

Designed for you

A tailored Epicor training program developed using your specific build, incorporating your business processes.

Vastly experienced

Our team has worked on over 750 ERP training projects across various different systems and industries.

Flexible solutions

Total flexibility to pick which training modules are developed in-house and which to outsource to Onboard.

Quick off boarding

We offer an unrivalled short notice boarding policy, with our team ready to reengage when suits you best.

Project team time

Partnering with us will allow your project team more time to focus its attention on the Epicor system build.

Prepared workforce

We’re here to help deliver a confident workforce, enabling the business to maximize the return on its system investment.

Frequently Asked Questions

Here some questions we’re frequently asked about Epicor end user training.

Unfortunately not. We design, develop and deliver tailored Epicor ERP training programs to organizations implementing or upgrading Epicor ERP. This therefore tends to cover end users quantities of hundreds to tens of thousands.

We don’t have a generic list of courses, as all of the courses and their associated delegate materials are tailored to each clients unique system build, utilizing their branding and incorporating their business processes.

Whilst this is not our primary offering, in some instances we can still support organizations who require post go-live, business-as-usual training support, so we would still encourage you to reach out so that we can further discuss the training requirement.

Yes – we create customized training materials developed utilizing the clients unique system build, incorporating their branding and any business process information.

Yes – we do. We’ve supported ERP training rollouts right across the world, including all over North America, Africa, Europe, Asia and Australia.

Once the tailored training materials and courses have been developed, we can indeed support with the delivery phase. We also provide the cost-effective option of up-skilling your in-house team to deliver the training themselves, via our Trainer Readiness Program.

Yes – we can. Over the years we’ve supported lots of these across various sectors, so it’s more than likely we’ve already supported a client rolling out your ISV. The same process applies, so we can incorporate the ISV within the end-user training requirement.

Epicor software can be installed both on-premises and as a SaaS cloud ERP solution. Epicor provides industry-specific ERP solutions called Business Management Platforms. Epicor Software Corporation believes in always innovating in order to include newer technology in the ERP system.

As a leading ERP solution and services provider, Epicor ERP is used in several industries, like engineering, staffing, manufacturing, recruitment, consulting, project management, and more. Top companies that have been using Epicor ERP are as follows:

Best Buy and Co.
Timken Company
Bridgestone Americas
Manpower Group
Howmet Aerospace Inc.
Greenbrier Companies, Inc.
Kuwait Oil Company

SAP ERP is the leading competitor of Epicor ERP in the ERP market. With Epicor, organizations of all sizes are able to use a single solution that evolves with their needs without needing a transition to a new product. When compared to Epicor deployment, SAP product setup can often be more complicated and time-consuming.

Kinetic is the current name for Epicor ERP. Kinetic is a worldwide enterprise resource planning platform that offers versatility, adaptability, and dynamism to promote development and opportunities across your organization. It is designed to meet the needs of current users.

The Epicor ERP system is an industry-specific solution that is customizable and used for handling business activities across the entire organization. Accounting and finance, HR, customers, supply chains, supplies, distribution, and manufacturing facilities production management are all effectively managed with Epicor software.

Pleased ERP training delegate

We're Ready to Support your Epicor Project!

Our experienced team are ready to support your digital transformation. Let’s add your name to our growing list over 750 global clients!

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