OKI
SAP S/4HANA ERP training for a Japanese information and communications technology company.
The Onboard ERP training partnership enabled this SAP project to go-live on schedule.
Joanne Harrison, Onboard ERP Sales Director
ERP training and change consultancy Onboard ERP created customized pre-UAT training courses to support the subject mater experts (SMEs) at OKI, a global printer manufacturer.
In 2021, five months before the European branch of OKI was due to go live with SAP S/4HANA Finance, Onboard ERP was engaged to design and deliver the SME’s training program.
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OKI was looking for an online interactive training program that would support their SME’s with a number of particular system-based processes. The system was still very much under development and the objective was to provide the SME’s with an overview of the new and improved functionality of the new SAP S/4HANA system over their previous version of SAP.
Writing outlines, lesson plans and online exercises entirely from test scripts whilst the customized S/4HANA system was still being built was a challenge. The Onboard ERP consultant used their past experience of the system whilst collaborating regularly with the implementation partner’s build consultants.
Onboard ERP’s consultant also acted as a facilitator throughout the training program, using both the implementation partner and the SAP trainers to supply the detailed technical information. This information often had to be repackaged into a more user-friendly format before being delivered to the SME’s.
Two positive points came out of the training feedback – the SMEs found the training program extremely useful in preparation for UAT and it also underlined a variety of development discussion points for the implementation partner.
Joanne Harrison, Onboard ERP’s sales director said: “This was undoubtedly a tricky balancing act for us to ensure OKI’s SMEs were equipped with the correct level of knowledge. It was very satisfying to be able to yet again deliver a tailored training program for the client.”
